Privacy Policy

Privacy Policy

Directed App (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Directed App, available on Android and iOS.

Please read this privacy policy carefully. If you do not agree with the terms, please do not use the App.

1. Information We Collect

We collect and process the following types of information:

  1. Personal Information
  • Name (if submitted voluntarily)
  • Email address (if submitted voluntarily)
  • Any information you provide via contact or feedback forms
  1. Location Data
     Directed App collects your real-time location data to enable location-based features and services. Location tracking is essential to the core functionality of the app and may operate in the background, even when the app is not actively in use.

You can enable or disable location tracking via your device settings, but doing so may impact core functionality.

  1. Notification Permissions
     Directed App requests permission to send push notifications to deliver important updates, alerts, and reminders related to your activity on the app.
  2. Usage Data
  • Device type and operating system
  • App usage statistics and crash reports
  • IP address (anonymized where possible)

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain core functionality (e.g., real-time location tracking)
  • Send important notifications and service-related alerts
  • Improve app performance, stability, and user experience
  • Respond to user support requests or feedback
  • Ensure safety, security, and fraud prevention

3. Sharing Your Information

We do not sell your personal data. We may share your information only with:

  • Service providers (e.g., analytics, cloud infrastructure) bound by confidentiality agreements
  • Law enforcement or regulatory bodies if legally required
  • Other parties with your explicit consent

4. Data Security

We use industry-standard safeguards, such as encryption and secure servers, to protect your data. However, no system is completely secure, and we cannot guarantee absolute data security.

5. Your Choices

You can:

  • Disable location tracking via device settings
  • Opt out of push notifications at any time via system preferences
  • Contact us to request deletion or review of your personal data

6. Children’s Privacy

Directed App is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us immediately, and we will take appropriate action.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Last updated” date. Continued use of the app after such changes indicates your acceptance.

8. SMS Terms and Conditions

By providing your phone number and opting in, you agree to receive automated SMS (text) messages from Artisan Direct and its affiliates through Dialpad or similar platforms. These messages may include updates about job applications, interview scheduling, onboarding, and other employment-related communications.

This section outlines the SMS Terms and Conditions under which you may receive such messages:

  • Message Frequency: Varies depending on your interaction with our recruitment and communication processes.
  • Message & Data Rates: Standard message and data rates may apply based on your carrier and mobile plan.
  • Opting Out: You may opt out at any time by replying STOP. For assistance, reply HELP.
  • Data Handling and Use:
    • Your phone number will be handled in accordance with our Privacy Policy.
    • No mobile opt-in will be shared with third parties for marketing or promotional purposes.
    • All categories of information described in this Privacy Policy explicitly exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates.
  • Voluntary Participation: Receiving SMS communications is completely voluntary and is not required for employment consideration or status.

For more details about how we collect and safeguard your data, please refer to our full

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us. 

Last updated: May 15, 2025